Saturday, June 6, 2009

If Seattle's Best can do this, why can't Starbucks?

Yesterday afternoon I visited my local Borders Books. On the positive side, my store is no longer running its "please don't ask us for a bag" campaign. I bought a music CD and was, nevertheless, asked if I wanted a bag. I said yes and was given a full size bag to go. (The bag was subsequently used when Munchy's litter box was cleaned.)

The counter signs discouraging customers from asking for a bag have also been either removed or covered up. See, the customer is always right!

We're posting the link, below, to our earlier write-up about Borders when we were not so pleased with the chain.

But while I was at Borders, I went to the Seattle's Best coffee counter and ordered a bold coffee. Even though it was mid-afternoon, this was no problem. The bold coffee served by Seattle's Best is about an 85% scale version of Peet's Major Dickason bold. But then something is far better than nothing.

This, then, begs the question... If Seattle's Best, which is fully owned by Starbucks of Seattle, can serve its customers bold coffee whenever they're open why can't Starbucks?

Photos: flickr (bottom photo of Seattle's Best in the Ginza, Tokyo, by cloganese)

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